Frontier Corp. Hates Me

In early 2011, Frontier Corp. announced that rates for TV service would increase by $30 per month. In April 2011, I received this letter from Frontier explaining that the price increase can be avoided by subscribing to a Frontier/DirecTV bundle package for less than $80 per month. I subscribed, and every month since April 2011, my statement balance has grossly exceeded the advertised bundle price. I just want my bill fixed. The infographic below outlines my rocky relationship with Frontier/DirecTV.